Aptus Learning
Refund and Cancellation Policy
Last updated: July 31, 2026
Aptus Learning handles early paid access and institutional purchases directly while the product is in v1.
Refund Requests
If you believe a purchase was accidental, duplicated, or did not provide the access expected, email team@aptuslearning.ai. Include the purchase email address, institution if applicable, purchase date, and a short description of the issue.
Institutional Purchases
Seat purchases, instructor access, and pilot agreements may be governed by a separate institutional agreement or invoice. We will use that agreement where one exists.
Cancellations
To cancel planned access, seats, or a pilot, contact us at team@aptuslearning.ai so we can confirm the affected class, institution, and billing record.